Blog
5 REASONS SURVEYS ARE IMPORTANT FOR BUSINESSES
As a business owner, you should never underestimate the power of surveys. It’s the easiest way to...
HOW TO PLAN YOUR WEEKEND TO HAVE A SUCCESSFUL WEEK
Mondays are usually a nightmare for some employees. It’s...
HOW TO APPRECIATE YOUR REMOTE STAFF IN 2021
COVID came and changed the game regarding work. While we...
HOW TO AVOID JOB BURNOUT AS AN ENTREPRENEUR
If you’ve been following our articles, you’d agree that we...
HOW TO AVOID JOB BURNOUT AS AN EMPLOYEE
Job burnout is something everyone has dealt with at one point in their life or the other. While...
5 CREATIVE WAYS TO APPRECIATE YOUR EMPLOYEES
If you’ve followed our blog for a while, you’d notice that we love employees and customers as they...
TOP 5 MISTAKES MADE BY CUSTOMER SERVICE PROFESSIONALS
We noticed that we say “the customer is always right” a lot on this blog and newsflash, we are not...
HOW TO BUILD A BETTER RELATIONSHIP WITH YOUR CUSTOMERS
Customers are important to any business; a business would be nothing without customers. However,...
HOW TO BUILD AN INCLUSIVE WORKPLACE
February and March are exciting months because there are a lot of events promoting diversity and...
5 WAYS TO CELEBRATE INTERNATIONAL WOMEN’S DAY 2021 AT WORK
It’s International Women’s Day this Sunday and I am super hyped up about it. I don’t know if my...
5 SKILLS A CUSTOMER SERVICE EXECUTIVES MUST POSSESS
A customer service executive is the brand influencer. The customer service executive is the first...
HOW TO DEAL WITH CUSTOMER’S COMPLAINTS
The customer is always right might sound cliché, but isn’t the customer, always right? It takes...
Reasons Why You Should Take Your Customer Satisfaction Seriously
Believe that the customer is king is just bants at your peril. It is not bants alone, it is the...
A 21ST Century Business Still Stuck In The Past?
The world is evolving rapidly and businesses are not slacking, they are looking for ways to join...
FIVE WAYS TO ENGAGE WITH YOUR CUSTOMERS
The customer is always right is a cliché that is here to stay because customers are the lifeblood...
A letter from our CEO
I wanted to put together a platform where business owners can listen to their customers and build...
HOW TO KNOW YOUR EMPLOYEES ARE FRUSTRATED
We always talk about the importance of making sure our customers have a good experience, but what...
How To Build A Product Your Customers Want
There is no crystal ball out there to help makers see what product would sit well with consumers....