Customer feedback and analytics for Founders and Makers
Get feedback on how customers are experiencing your products
It all begins with a simple survey
Never make business decisions without data insights
It all begins with a simple survey. Share with your audience to get feedback.
Embed your survey on your website or blog
Post on Social Media
Post a link to your survey on Facebook, Twitter and LinkedIn
Copy a Web Link
Copy your survey link and share via email, social media, etc.
best for startups and entrepreneurs
Built with you in mind
Build your products with your customers in mind. Get the right feedback to enrich your product concepts. Understand the features the customers like the most and optimize, etc.
Research and improve on all the key points of the customer journey map – Discovery, Onboarding, Purchase, Billing, Usage, Support etc.
Monitor and track customer satisfaction and Net Promoter Score (NPS) using a simple tool that will help you collate customer feedback and generate useful data insights.
Startup Founders and Makers’ biggest challenge is measuring what matters most. Feedback from customers is the lifeblood of a startup. It tells makers what they are doing right, what they are doing wrong and how to improve their products in the future.
It gets even better
Best for these activities
Monitor the following aggressively:
-Customer Satisfaction (CSAT)
-Net Promoter Score (NPS®)
-Customer Experience (CES)
Learn from the customers so you can build products they really want.
Understand your market so you can compete effectively. Ask the right questions at the rigth time using SuperBI.
We help business leaders make informed business decisions
A lot of startup up businesses rely on SuperBI for customer feedback collation and analysis and product research.
Integrate favourite CRM and workflow automations
Zapier is an easy to use automation platform that lets you move data between SuperBI and your choice CRM tools such as HubSpot, Salesforce, Zoho CRM etc.
Receive slack notifications with the survey response and user data when a user starts or completes a survey. Or when a user response contains certain results. E.g. poor/high rating on NPS, CSAT or CES.
Receive email notifications with the survey response and user data when a user starts or completes a survey. Or when a user response contains certain results. E.g. poor/high rating on NPS, CSAT or CES.