Customer feedback and analytics for Founders and Makers

Get feedback on how customers are experiencing your products

It all begins with a simple survey

Never make business decisions without data insights

It all begins with a simple survey. Share with your audience to get feedback.

Embedded Survey

Embed your survey on your website or blog

 

Post on Social Media

Post a link to your survey on Facebook, Twitter and LinkedIn

 

Copy a Web Link

Copy your survey link and share via email, social media, etc.

 

 

best for startups and entrepreneurs

Built with you in mind

Product Managers

Build your products with your customers in mind. Get the right feedback to enrich your product concepts. Understand the features the customers like the most and optimize, etc.

UX/UI Designers

Research and improve on all the key points of the customer journey map – Discovery, Onboarding, Purchase, Billing, Usage, Support etc.

Product Marketers

Monitor and track customer satisfaction and Net Promoter Score (NPS) using a simple tool that will help you collate customer feedback and generate useful data insights.

Still curious?

Startup Founders and Makers’ biggest challenge is measuring what matters most. Feedback from customers is the lifeblood of a startup. It tells makers what they are doing right, what they are doing wrong and how to improve their products in the future.

It gets even better

Best for these activities

Customer Satisfaction

Monitor the following aggressively:
-Customer Satisfaction (CSAT)
-Net Promoter Score (NPS®)
-Customer Experience (CES)

Product Research

Learn from the customers so you can build products they really want.

Market Research

Understand your market so you can compete effectively. Ask the right questions at the rigth time using SuperBI.

We help business leaders make informed business decisions

A lot of startup up businesses rely on SuperBI for customer feedback collation and analysis and product research.

Integrations

Integrate favourite CRM and workflow automations

Zapier is an easy to use automation platform that lets you move data between SuperBI and your choice CRM tools such as HubSpot, Salesforce, Zoho CRM etc.

Receive slack notifications with the survey response and user data when a user starts or completes a survey. Or when a user response contains certain results. E.g. poor/high rating on NPS, CSAT or CES.

Receive email notifications with the survey response and user data when a user starts or completes a survey. Or when a user response contains certain results. E.g. poor/high rating on NPS, CSAT or CES.